Privacy Policy

1. Who We Are

The Ceylon Villas & Co. is a Sri Lanka-registered property development and management company. Our registered contact address is Colombo, Sri Lanka. For privacy enquiries, contact us at ayubowan@theceylonvillas.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact and enquiry data: name, email address, phone number, and the content of your enquiry when you submit a form on our Site.
• Communication data: records of correspondence if you contact us by email or WhatsApp.
• Usage data: information about how you use our Site, including pages visited, time spent, and referring URLs, collected via analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Send you relevant information about our properties and services (where you have consented).
• Improve our Site and understand how visitors use it.
• Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) your consent, where given; (b) the performance of a contract or pre-contractual steps at your request; (c) our legitimate interests in operating and improving our business; and (d) compliance with a legal obligation.

5. Data Sharing

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our Site and conducting our business (such as email service providers and analytics platforms), subject to confidentiality obligations. We may also disclose information where required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 3 years unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing; and withdraw consent at any time. To exercise any of these rights, contact us at ayubowan@theceylonvillas.com.

8. Cookies

Our Site uses cookies and similar tracking technologies. Please see our Cookie Policy for full details.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.